Frequently Asked Questions
Is The WideWheel Easy To Ride?
The WWPro is recommended for intermediate/advanced electric scooter riders, however due to the low power eco mode, it is also suitable for beginners. If you have never ridden an electric scooter before we recommend learning with eco mode enabled and speed limiter restricted (set as default), at a safe location with full safety kit (helmet, pads, gloves, etc).
Can I Ride In The Rain?
The WWPro is fully water resistant, as long as the rubber 'plug' is secured over the charging port. However we would advise not to ride in the rain if avoidable due to slippery road conditions.
How Long Does The Battery Last?
Our Lithium Ion batteries are rated for up to 1000 charge cycles. To increase the life of the battery we recommend to never leave the scooter plugged in when fully charged, and to store the scooter in a cool dry place when not in use. It is normal for the battery to lose some capacity over its lifetime, after 500 charge cycles you can expect to see performance decrease by up to 10%.
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