We offer a 6 month or 250km (whichever comes first) warranty for the WideWheel Pro, protecting you from any manufacturing defects.
Should you encounter a fault simply drop us an email explaining with pictures/videos where necessary and we will provide the replacement parts for you at no additional cost.
Please note that the warranty will be void if you:
- Exceed the weight limit (120kg).
- Expose the scooter to temperatures above 35 degrees celsius or below -5 degrees celsius.
- Submerge the scooter in water or any liquid medium.
- Reprogram any of the electronic systems.
- Modify the scooter in any invasive manner.